While we strive to deliver products on-time and in perfect condition, there can be unforeseen circumstances which are not in our control. We have a simple, clear and transparent returns and refund policy to make the process hassle free for you.
We accept returns and on a case-to-case basis that qualify as an "Eligible Return or Damaged Product Refund".
ExpoBazaar will consider a product(s) to be an eligible case under the following conditions:
In case one or more items arrive damaged or is incorrect in a Ship pack of multiple items, ExpoBazaar will provide a refund which is equal to the value of the damaged/incorrect item(s) as long as it qualifies as an “Eligible Return or Damaged Product Refund ”
If you receive an incorrect ship pack, ExpoBazaar will replace it with the original ship pack ordered as long as it qualifies as an “Eligible Return or Damaged Product Refund "
You may request cancellation of an order under the following criteria.
Warehouse Shipping Model:
Before the order has been processed for shipping by ExpoBazaar.
RTS India Model:
Within 7 Days of placing an order.
RTS India Express Model :
Within 48 hours of placing an order.
You can submit a cancellation request from the buyer dashboard.
Shipping & Handling fees for authorized returns and refunds to be borne by ExpoBazaar.
Requests for refunds for items that do not meet the definition of “Eligible Return or Damaged Product ” are at the sole discretion of ExpoBazaar. Order shipping costs cannot be refunded. Please submit a refund request from the buyer dashboard.
We attempt to resolve all refunds/cancellations/returns within 7 working days. However, in certain cases, it may take longer.
You will receive an email once your request has been received.